In her book the author shares her own knowledge and experience, showing the reader some tried and tested courses of action and solutions aimed at improving the efficiency of the order handling process, otherwise known as the value stream. The book is targeted primarily at managers who are looking for solutions to improve their companies’ financial performance. It is also a must-read for all those who have been faced with the task of reducing inventories and improving production efficiency and productivity. The publication deals with how the companies operate and with real problems encountered by every person who has ever been involved in the order handling process. The book is intended for individuals who look for solutions and a source of inspiration to improve their organisations.