Home / Trainer / Dariusz Suchłabowicz

Dariusz Suchłabowicz

• dozens of trainings, workshops and implementations in the field of Lean Service, Lean Management and Leadership methods and tools in the areas of shared services, maintenance and Customer service
• project manager, leader and implementation consultant in projects related to the improvement of sales, service and administrative processes, standards and quality of Customer service, strategy development and building a culture of continuous improvement – Lean Manager, Sales Director, Sales Development and Support Manager and market analysis
• specialises in analysing and improving service processes, building and improving strategies, including through the process of listening to and examining the client’s voice and building a culture of continuous improvement
• my methods and tools include: Value Stream Mapping, Makigami, Hoshin Kanri, 5S, Work Standardisation, TWI, Visual results management