The program of the course was excellent – the modules, one by one, made it possible to delve not only into the world of lean, but also of the organisation. They were also putting in order already acquired knowledge. They were reassuring me that I had approached the topic well, or were showing me another alternative path – usually the simpler one. They also helped me to realise why certain things had not succeeded. I have the materials printed – they are at hand and I reach for them not less than once a day. For me personally, to discover the advantages of the 5S, was very valuable – the way you approached the tools – awesome – I’ve grown to like it. Working on the roadmap together with a consultant has shown me that I still have to pay attention to a myriad of things, and thanks to that I’ve turned from an eternal optimist to a realist. The power of planning! To me it was pure pleasure – I had been waiting for Tuesday with impatience.